Responsible for completing the financial clearance process and creating the first impression of Optum services to patients, their families, and other external customers. You will articulate information in a manner that patients, guarantors, and family members understand and will know what to expect regarding their financial responsibilities. Work with medical staff, nursi

Establish and maintain positive clinical rapport with patients and their families, working closely with them in the provision of infusion therapy, education related to self care and self administration, and clinical monitoring of patient response to therapy Assess patient appropriateness for home infusion therapy, including safety of the home environment, availability of

Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Developing and implementing models and methods that extend and improve LLM capabilities and reliability including LLMs and generative AI models Develop innovative AI algorithms for leveraging multiple sources of data (e.g., wearables, mobile devices, IoT, natural language, image, claims) to develop early signals for detecting health state changes Develop and evaluate pred

Build and test machine learning and deep learning models, report experiment comparisons Develop robust machine learning pipelines to support production processes Process and transform source data to be used in machine learning pipelines, leveraging distributed computing environments and parallel processing approaches Develop robust evaluation modules Conduct statistical a

Conduct applied research experiments, build and test machine learning and deep learning models Implement and design novel machine learning and deep learning approaches inspired by relevant literature Build robust machine learning pipelines to support production processes Implement online learning methods to optimize ML models in prospective pilot scenarios using approache

Perform full P&L financial modeling in support of all forecast cycles and bi weekly finance best estimates Analyze data and synthesize information in a way that highlights how business, market, and industry factors impact financial performance. Perform variance analysis and bridge financial results across all periods of interest Build and maintain highly automated and sca

Create, manage, and respond to support tickets submitted by customers experiencing challenges with Contact center platform Provide exceptional omnichannel customer support by gathering and interpreting customer challenges Act as a technical liaison or subject matter expert in supporting cross functional issues Support the Technical Support Specialist in advanced trouble s

Perform research which advances the state of the art in AI and ML Implement algorithms and evaluate their performance on healthcare data Communicate results across an interdisciplinary team and explore use cases which improve real world healthcare outcomes Document research internally and externally, including publications in machine learning and other scientific conferen

Deliver remote care throughout an 8 week evidence based program Monitor participant progress, provide follow up communications and care coordination recommendations, and document session notes Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms Identify and respond to hig

Perform research which advances the state of the art in AI and ML Implement algorithms and evaluate their performance on healthcare data Communicate results across an interdisciplinary team and explore use cases which improve real world healthcare outcomes Document research internally and externally, including publications in machine learning and other scientific conferen

Perform research which advances the state of the art in AI and ML Implement algorithms and evaluate their performance on healthcare data Communicate results across an interdisciplinary team and explore use cases which improve real world healthcare outcomes Document research internally and externally, including publications in machine learning and other scientific conferen

Serve as employee advocate, going above and beyond to provide expert, proactive services such as Personalized information on best place of service for needed care Recommendations for Primary Care Physicians and Specialists Recommendations for high quality, best cost, evidence based treatment options Resource for all UHG and community well being resources Outreach to commu

Lead HEOR studies across therapeutic areas to provide sound research design and high quality analysis Successfully manage internal study team and keep studies on timeline and within budget Contribute to HEOR business development Provide consistent superior consultative customer service by focusing on their high level and immediate business needs Contribute to continuing i

Develop, perform, and manage the analyses of business and financial metrics as well as performance measures Develop and maintain financial reports to clearly communicate actual results, forecasted performance; and variances to plan, forecast and budget Work closely with the business to develop, recommend and establish strategies, plans and processes to improve profitabili